call-agent

Muntinlupa City, Metro Manila

Consistently achieves goals for number of call monitoring... support agents Coaches, mentors and develops agent team...

Monitoring Track follow-ups from change-agent huddles... Curation Publish FAQs and tip sheets, boosting first-call...

Monitoring Track follow-ups from change-agent huddles... Curation Publish FAQs and tip sheets, boosting first-call...

individuals for a Customer Service, Voice Agent position... in a call center environment and inquiries may come via...

& spreadsheets for historical data, handle email queues & Call... of staffing based on attendance and call volume Monitoring...

calls directed to the agent primarily by the telephony... with call center technology Previous debt collection...