call-agent

Pasig City, Metro Manila

etc.) Provide on-call, after hours account support... as needed Provide Level 1 agent testing as needed Desired Skills...

etc.) Provide on-call, after hours account support... as needed Provide Level 1 agent testing as needed Desired Skills...

consumer problems. The Agent ensures proper consumer... policies and procedures. The Agent is accountable...

resolutions to Level 1 consumer problems. The Agent ensures... and standardized policies and procedures. The Agent...

consumer problems. The Agent ensures proper consumer... policies and procedures. The Agent is accountable...

consumer problems. The Agent ensures proper consumer... policies and procedures. The Agent is accountable...

resolutions to Level 1 consumer problems. The Agent ensures... and standardized policies and procedures. The Agent...

resolutions to Level 1 consumer problems. The Agent ensures... and standardized policies and procedures. The Agent...

consumer problems. The Agent ensures proper consumer... policies and procedures. The Agent is accountable...

at one or more Call Center(s). This position will utilize monitoring... systems to ensure appropriate staffing levels and agent...

with Team Leads and Coaches to improve agent performance.... Track common objections, sales behaviors, and call...

AI) and optimize agent performance. We invest in our people..., and presenting qualified non-agent/agent candidates to the...

Overview: The Product Support Agent... products. Agents quickly respond to the call, chat...

, and presenting qualified non-agent/agent candidates to the...) in a BPO/call center setting Excellent communication...

Main Responsibilities: Manage call volume... to optimize agent allocation. Assist in setting metrics...

to the Call Center Agents and our clients’ customers... in areas of call center performance, customer service...

monthly scorecards and prepare agent incentives Handle... daily call listening sessions and coaching...

Organizes various team building activities Gauges agent... Performs teaching-sessions to improve agent technical...

most exciting missions in the world! Customer Service Agent... clients. As a Customer Service Agent – Chat...

Company Description Agent Image is a premier... estate professionals throughout the world. Agent...