call-center-agent

Pasig City, Metro Manila

years of college education. No prior call center... etc.) Provide on-call, after hours account support...

years of college education. No prior call center... etc.) Provide on-call, after hours account support...

at one or more Call Center(s). This position will utilize monitoring..., and messaging applications with agent(s) and command center...

hiring) in a BPO/call center setting is preferred... AI) and optimize agent performance. We invest in our people...

: Previous call center experience Ability to troubleshoot...Overview: The Product Support Agent...

) in a BPO/call center setting Excellent communication..., and presenting qualified non-agent/agent candidates to the...

Main Responsibilities: Manage call volume... to optimize agent allocation. Assist in setting metrics...

to the Call Center Agents and our clients’ customers... in areas of call center performance, customer service...

providing contact center and back office services... monthly scorecards and prepare agent incentives Handle...

in a call center environment Demonstrate strong written... providing contact center and back office services...

providing contact center and back office services... most exciting missions in the world! Customer Service Agent...