call-center-agents

Manila City, Metro Manila

TRAVEL SALES AGENT FOR A CALL CENTER IN BGC... off. Dyninno Careers 2024 | Top Call Center...

, creating and implementing call center quality processes... Agents and review results with the appropriate MC...

. Coordinating the required capacity and deployment in agents..., After Call Work Time, and Average Handle Time...

call center/BPO industry. You must have 4+ years... available only to GMC agents! Health insurance after a year...

, and ad-hoc. Manage the call center recording... to analyze and identify trends in call center data...

for call center agents while maintaining acceptable... and/or balances service levels for the call center...

service, call/contact center, service delivery... with call/contact center metrics and operations Business...

, creating and implementing call center quality processes... random audits on client portfolios or specific Agents...

Planning in a call center environment At least 1 year... of all historical data for trending – call volume, AHT, Service...

management. Familiarity with call center technology..., and troubleshoot call issues. Upload, delete, and manage call...

trainers, call center agents, and classroom teachers...

, in contact center (call center) environments. Flexibility... service experience to the Agent. Respond to Agents...

is required Experience Previous experience in a call center environment... of dedicated agents. In this role, you'll be instrumental...

-term off-line event scheduling for call center agents... and/or balances service levels for the call center...

for top-tier call center agents and leaders in the... designing for call center, service, or retail positions...

and growth of a team of contact center agents. The role... requires daily support and supervision of 15 to 18 agents...

Summary The Experience Center Team Leader II... as, monitoring call and case queues. The Team Leader II...

will be based in our call center in the Glas Tower building... and compliance across all contact center transactions. Key...

in customer services or a call center position... & Responsibilities Assisting agents or final customers (senders...

Uses Call Center Tools and/or Client Systems... Stakeholders and/or clients Collaborates with call quality...