call-center-agents

Manila City, Metro Manila

We're hiring 20 full-time, high-performing Call Center... Agents with excellent English and a strong background...

Uses Call Center Tools and/or Client Systems... Stakeholders and/or clients Collaborates with call quality...

Uses Call Center Tools and/or Client Systems... Stakeholders and/or clients Collaborates with call quality...

Uses Call Center Tools and/or Client Systems... Stakeholders and/or clients Collaborates with call quality...

Uses Call Center Tools and/or Client Systems... Stakeholders and/or clients Collaborates with call quality...

and accurate reporting on call center performance. Interface... with Call Center Supervisors, Customer Service Reps...

Center and AI-powered adjacencies. They invest..., and collaborate and communicate with new hires, agents, and the...

arrangements with agents and call workers; monitoring... for agents based on capacity demands (such as a shortage...

in our fast-paced contact center environment. This role..., from sourcing to onboarding, hiring 30+ agents per month...

in our fast-paced contact center environment. What You'll..., from sourcing to onboarding, hiring 30+ agents per month...

products. Agents quickly respond to the call, chat...: Previous call center experience Ability to troubleshoot...

Planning in a call center environment At least 1 year... of all historical data for trending – call volume, AHT, Service...

in a call center environment is required Proven... of dedicated agents. In this role, you’ll be instrumental...