call-center-agents

Pasig City, Metro Manila

and direct the daily activities of the call center agents..., including creative resource planning and implementing call...

years of college education. No prior call center... etc.) Provide on-call, after hours account support...

years of college education. No prior call center... etc.) Provide on-call, after hours account support...

hiring) in a BPO/call center setting is preferred... Previous BPO Agents looking to shift careers...

in a fast-paced call center environment. Duties... of call center metrics, coaching practices...

products. Agents quickly respond to the call, chat...: Previous call center experience Ability to troubleshoot...

to the Call Center Agents and our clients’ customers... in areas of call center performance, customer service...

. Agents are also responsible in making sure every call...-3 years of call center experience in a financial...

providing contact center and back office services... to agents Conduct weekly performance updates...

in a call center environment Demonstrate strong written... providing contact center and back office services...

and direct the daily activities of the call center agents..., including creative resource planning and implementing call...

: Bachelor's degree 1+ year experience in a call center... environment Relevant, solid knowledge of call center...

or more in a Supervisory role, BPO/call center experience is an advantage... Manager will handle a team of agents...

or more in a Supervisory role, BPO/call center experience is an advantage... Manager will handle a team of agents...