call-center-agents

Quezon City, Metro Manila

and accurate reporting on call center performance. Interface... with Call Center Supervisors, Customer Service Reps...

for end users, contact center agents, and clients... and configurations. Performs basic (e.g. call accounting...

in call center gained from a Telco program Experience... and innovative ideas. You will possess knowledge of call...

: Manages the departmental operations for the call center... call volumes ensuring Service Level Agreements...

for call center agents. - Leverage modern learning... and call center performance goals. - Analyze trends...