call-center

Iloilo City, Iloilo

Job Description The Call Center Supervisor.... Previous call center and/or insurance experience. High...

office construction services, such as call center build...

years working experience in a call center, at least 5... sectors. With global call center delivery capabilities...

) to three (3) years Call Center Operations, Customer... capacity. Proficient in call center operations...

, customers, and other call center team members based... or exceed call center metrics while providing excellent...

of Workforce Management experience within the call center...) preferred. Previous call center operations experience...

sectors. With global call center delivery capabilities... providers in Canada. We deliver contact center...

execution of call center operations activities (i.e.taking... sessions that center on procedural updates / changes...

preferably in a BPO/ Call center. Strong business acumen...

an advantage Working knowledge of call center operations... and collate data from call accounting software and database...

execution of call center operations activities (i.e.taking... sessions that center on procedural updates / changes...

) to three (3) years Call Center Operations, Customer... capacity. Proficient in call center operations...

(2) to three (3) years Call Center Operations... capacity. Proficient in call center operations...

forecasts for call & non-call workloads and resources... that should not be incorporated in the forecast. Based on Contact Center trends...

in a staffing company or BPO/call center environment...

diploma 2 years of call center operations experience... in a centralized call center environment....

and teams to meet and exceed established call center goals... to ensure consistency in call evaluations and that quality...

schedules if needed. NO Call Center experience.... Minimum Requirements Previous six months or more call...

for the optimal conduct of call center operations... call center / customer service industry. Working...

and availability of call center staff in order to achieve service... integration and implementation of new call center...