call

Pasig City, Metro Manila

Call Center Support agent to serve as the first point... mindset. During periods of low call volume, the agent...

! Position: Virtual Call Agent Location: Cyberscape Beta... an inclusive culture. Your Role: As a Virtual Call Agent...

, making call backs and helping us elevate opportunities...

and direct the daily activities of the call center agents..., including creative resource planning and implementing call...

skills and ability to cold call passive candidates...

is a plus · Experience in a call center or outbound sales environment...

. This is not a basic call handling role - it requires a high level... virtual call agents by helping resolve complex...

is a plus · Experience in a call center or outbound sales environment...

planning experience in a call center environment..., call master, Automatic call recording and monitoring...

you must have the following: Experience working in a call center...

in a Service Desk/Helpdesk/Call Center environment...

At least college degree, any field Previous call center... of accuracy Knowledge and experience in Automatic Call...

in Telco Account is required Minimum 5-7 years of call...

, customer satisfaction (CSAT), first-call resolution (FCR...

Create and manage customer orders, service call outs...

schedule of regular (8AM to 5PM), 24x7 Scheduled On-call... work if needed . 9. Maybe assigned for on-call...

experience in a support role or call center Amenable...

, mailbox and call management, part requests, report...

tracking. Monitors half-hourly call volumes, AHT...: Bachelor's degree 1+ year experience in a call center...

, mailbox and call management, part requests, report...